Privacy Policy

Effective Date: January 31, 2026

Thanks for visiting RedCarpetHQ's Privacy Policy (the "Policy"). This Policy explains how we collect, use, and protect your personal information.

Before you use or submit any personal information to RedCarpetHQ, please review this Policy carefully.

Definitions

Supporters. Supporters are RedCarpetHQ's users and others who contribute to campaigns to help bring film projects to life.

Collaborators. Collaborators are other parties that Producers can appoint to help manage their campaign, including by providing campaign marketing, updating campaign information, and coordinating reward fulfillment. These Collaborators may be able to access personal information available to Producers (including Supporters' names, email addresses, wallet addresses, contribution amounts, reward selections, messages, and survey responses), and are required to treat Supporters' personal information with the same care and respect as Producers are.

Producers. Producers are other parties who run campaigns on the RedCarpetHQ platform. Supporters contribute to support various Producer campaigns hoping to receive rewards and participate in the project's success.

Personal Information. Any information that identifies you directly or indirectly in combination with other data about you. Personal information does not include information that is publicly available on the blockchain, de-identified, or aggregated.

Changes to this Policy

We may update this Policy from time to time as privacy laws or our practices change. We encourage you to review this Policy periodically. If you keep using RedCarpetHQ after a change, we will assume you accept the current version of the Policy. This Policy may be translated into another language for your convenience; in the event of a conflict between the English version and any translations, the English version shall control.

Who We Are

RedCarpetHQ Pte. Ltd. (together with its parents, subsidiaries, affiliates, agents, representatives, consultants, employees, officers, and directors—collectively, "RedCarpetHQ," "we," or "us") provides services that help people bring creative film projects to life through blockchain technology (our "Services"). Our main service is a decentralized funding platform for film projects. We are based in Singapore.

How this Policy Applies

This Policy describes the personal information we collect from you, how we use that personal information, and our reasons for doing so. It also explains when and how personal information may be shared and your rights and choices regarding the personal information you provide to us.

This Policy is incorporated into and part of RedCarpetHQ's Terms of Service.

Personal Information We Collect

RedCarpetHQ collects personal information in several ways, primarily:

  • When Producers, Collaborators, and Supporters provide personal information directly to us (such as when setting up an account)

  • When we passively collect personal information from you (such as from your interaction with our website or mobile app)

  • From blockchain networks (such as wallet addresses and transaction data)

  • From other parties (such as RedCarpetHQ's trusted payment providers)

    • To create an account on RedCarpetHQ and use our Services, we collect and process certain personal information. Depending on your use of our Services, this personal information may include:

    Account Information:

  • Personal information you provide by completing forms on RedCarpetHQ — for example, your name, email and postal addresses, telephone number, country of residence, login, and password details

  • Web3 wallet addresses you connect to our platform

  • You may choose to login to RedCarpetHQ using your existing wallet provider (such as MetaMask, WalletConnect, Coinbase Wallet). When you do this, we may be able to access information about you from your wallet, such as the wallet address and transaction history

    • Communications:

  • Any personal information you include in your communications to RedCarpetHQ, such as when you ask for support, send us questions or comments, or report a problem with our Services

  • Personal information that you submit on or to RedCarpetHQ's platform, such as comments, contributions to discussions, or messages to other users

    • Identity Verification:

  • Personal information you provide for identity verification purposes when launching a campaign, which can include your legal name, date of birth, and business name and Tax ID for business entities

  • In some cases, our payment processor or compliance provider will request that you provide us with a secure upload of an identity document (such as your passport, driver's license, or other government-issued ID)

    • Transaction Information:

  • Details of any transactions you make through the Services, such as who you paid, the date of payment, and what reward you were provided

  • Blockchain transaction data, including wallet addresses, transaction hashes, token transfers, and smart contract interactions

  • RedCarpetHQ partners with Stripe for fiat payment processing, and the payment information you submit is collected and used by Stripe in accordance with their privacy practices (read Stripe's Privacy Policy)

  • We only store the last four digits of your credit card or bank account (as applicable), expiration date, and country, which we require for tax, regulatory, and security purposes

  • We do not store full payment card or bank account details

    • Usage Information:

  • Information about your interactions with RedCarpetHQ, including use of our website and mobile app, such as your IP address, approximate location information, your device identifier, the type of device or browser you use, and your actions during your visit, including how you navigate our website or mobile app

  • For more information about our use of cookies and other tracking technologies, see our Cookie Policy

    • Mobile App Information:

  • When you use our mobile app, depending on the settings you select, we may be able to collect your mobile device identifier and information about your approximate location and network connections, receive usage data from your device, run at device startup, and prevent your device from going to sleep

    • Demographic Information:

  • Demographic information, such as your age, gender identity, sexual orientation, race, and ethnicity, when you choose to provide this information to help RedCarpetHQ equitably support all Producers and represent a diverse population in our research

  • Typically, this information is only processed when you voluntarily choose to provide it to us

  • The demographic information we collect includes personal information that may qualify as sensitive personal information under various privacy laws

    • Blockchain Data:

  • Wallet addresses and public keys

  • Transaction history and smart contract interactions

  • Token balances and transfers

  • Trading activity and DeFi interactions

  • On-chain voting or governance participation

    • Important: You may decline to provide us with your personal information. However, this can limit your ability to register for an account, create or support a campaign, or otherwise use our Services. You may review, update, or delete your account through your account settings.

    Cookies and Other Tracking Technologies

    RedCarpetHQ collects data about website use through our own tracking technologies and tracking technologies provided by our vendors, such as those that help us with data analytics, marketing RedCarpetHQ campaigns, and content delivery. Some of this data may be considered personal information.

    RedCarpetHQ commonly uses cookies and pixels. Cookies are small text files that may be saved by your internet browser when you visit a website. These text files then store information about your use of RedCarpetHQ's Services that can be retrieved from your device. Pixels are snippets of code or tiny invisible images embedded in email and websites that help us learn how you interact with the content.

    Some tracking technology use is necessary for website functionality. These tracking technologies can also support website security, analytics, and an improved overall user experience. You may be able to use your browser settings to block tracking technologies, but blocking tracking technologies necessary for our website functionality may prevent you from using our Services.

    Please see RedCarpetHQ's Cookie Policy for more information about our tracking technology use, including your choices regarding our use of tracking technologies.

    How We Use Personal Information

    We use the personal information we collect for various purposes, including to:

  • Register and service your account with us

  • Process blockchain transactions and smart contract interactions

  • Send you transactional communications about your campaigns or contributions

  • Provide customer service and respond to your requests for information

  • Show you campaigns that may be of interest to you

  • Send you marketing or promotional communications

  • Analyze the use and functionality of our website and app

  • Improve and develop the quality of your online experience, including through personalization

  • Enhance the effectiveness of our Services

  • Conduct research and analysis

  • Effectively manage our business

  • Prevent fraud, market manipulation, and abuse

  • Detect wash trading and other prohibited activities

  • Monitor and improve the security of our Services and smart contracts

  • Comply with legal and regulatory requirements

    • We also use personal information we collect as reasonably necessary for our legal compliance, to maintain appropriate records for administrative purposes, to protect our rights and interests or those of others, to resolve disputes, to enforce our policies, to prevent harm, and for any other purposes permitted by applicable laws or for which you provide your consent.

    How We Share Personal Information

    There are certain circumstances in which RedCarpetHQ may share your personal information with others. RedCarpetHQ will seek to share the minimum amount of personal information necessary when your personal information is shared with others. The usual circumstances in which RedCarpetHQ may share your personal information are as follows:

    With Your Consent:

  • RedCarpetHQ may share your personal information with any other party based on your consent or instruction to do so

    • Service Providers:

  • We may share your personal information with vendors who perform services on our behalf, including recruiting, marketing, customer support, legal services, data storage, data analysis, blockchain infrastructure, and helping us detect and protect against fraud, illegal activities, malicious behaviors, security threats, and other misuses of our Services

    • Business Transactions:

  • We may share your personal information with current and future affiliated companies, including as part of a business transaction, such as corporate divestiture, merger, consolidation, acquisition, reorganization, or other disposition of all or any portion of our business or our affiliates

    • Legal Compliance:

  • We may use and disclose any personal information as reasonably necessary to comply with law and legal requirements, cooperate with and respond to law enforcement requests, exercise or defend our legal rights or those of others, or as otherwise required by applicable law, court order, or governmental regulations

    • Professional Advisors:

  • Any personal information we collect may be provided to our professional advisors, including accountants, auditors, consultants, and lawyers, when reasonably necessary for our professional advisors to perform services for us and give us appropriate advice

    • Blockchain Networks:

  • Certain information is inherently public on blockchain networks, including wallet addresses, transaction amounts, token transfers, and smart contract interactions. This information is permanently recorded on the blockchain and accessible to anyone

    • Personal Information Shared Publicly on RedCarpetHQ

    When you create an account, we create a basic profile page for you on RedCarpetHQ, containing your username, the date the account was created, and the number of campaigns you have supported or launched. By default, your profile is set to private and will only publicly display your username and avatar, date your account was established, and number of campaigns backed or launched. You can choose to make it public in your account settings.

    If you make your profile public, others will be able to see the following things:

  • The account username you select, and the date the account was created

  • Any personal information you choose to add to your profile (such as your avatar, bio, location, time zone, or website)

  • Campaigns you've supported (but not contribution amounts or rewards chosen)

  • Campaigns you've created

  • Comments you've posted on RedCarpetHQ

  • If you have "Liked" a campaign update

  • Other fields that we may add from time to time

    • If you are a Supporter and don't want others to see your real name or image on a campaign's Community tab, you may choose an avatar or name that is not identifiable. You can also modify or delete certain personal information associated with your account through your account settings, where you can also change your privacy settings.

    Producers are asked to verify their identities before launching a campaign. Once this has been done, the Producer's Verified Name will be publicly displayed on their account profile and on any campaigns they launch.

    Blockchain Transparency:

  • Your wallet address and all blockchain transactions are publicly visible on the blockchain

  • Anyone can view your token holdings, trading activity, and smart contract interactions

  • This information is permanent and cannot be deleted from the blockchain

    • Personal Information Shared with Producers and Collaborators

    Producers and Collaborators are central to RedCarpetHQ's Services as they provide the campaigns that drive our mission. Given that responsibility, Producers and Collaborators are bound by this Policy and may only use personal information they receive from RedCarpetHQ for fulfillment purposes. When "Producer" is used in this section, we are also referring to their Collaborators.

    When a Supporter contributes to a campaign, the Producer will receive personal information about the Supporter, including the Supporter's name, wallet address, and amount of contribution. If the campaign is successful, Producers receive additional Supporter personal information, such as an email address and other profile details. This allows Producers to send out surveys directly requesting any information necessary to provide rewards the Supporter requests, such as a mailing address or t-shirt size.

    Producers are required to keep Supporters' personal information confidential and may only use Supporters' personal information they get from RedCarpetHQ as strictly necessary to communicate with Supporters directly and provide rewards. Producers may not sell any personal information or use it for targeted advertising purposes.

    Producers never receive Supporters' credit card details or other payment information. Producers also should not ask for personal information that isn't necessary to provide your reward and should never request sensitive personal information, such as an identification number or payment information. Contact us at support@redcarpethq.org if you receive a request for personal information that seems inappropriate or excessive.

    Collaborators are other parties that Producers can appoint to help manage their campaign. These Collaborators may be able to access the personal information made available to Producers and are similarly bound by this Privacy Policy and required to treat Supporters' personal information with the same care and respect as Producers are.

    Producers and Collaborators may also receive routine traffic analytics about their campaign pages and campaign marketing.

    RedCarpetHQ reserves the right to take disciplinary action(s), including suspension, for any Producer or Collaborator found to be in violation of any requirement or limitation set out in this Policy.

    Links to Other Websites and Services

    RedCarpetHQ's website and app may include links to other websites or services whose privacy practices may differ from ours, including blockchain explorers, wallet providers, decentralized exchanges, and other Web3 services. When you follow a link to a website or service off of the RedCarpetHQ platform, the privacy policy and other disclosures for that website or service will govern their processing of your personal information.

    Children's Personal Information

    RedCarpetHQ does not knowingly collect personal information from people under the age of 18. People under the age of 18 are not permitted to register for a RedCarpetHQ account or contribute to campaigns. You must be at least 18 years old to run a campaign as a Producer or to be appointed as a Collaborator.

    If you believe that someone under the age of 18 has provided us with personal information or that someone under 18 is a Producer or Collaborator on a RedCarpetHQ campaign, please contact us at dpo@redcarpethq.org. If we learn that we have received personal information from someone under the age of 18, we will delete such personal information in accordance with applicable law. We will take appropriate actions to remove campaigns run by people under the age of 18.

    Privacy Rights and Choices

    If at any time, you believe that your personal information has been used in violation of this Policy, you may report your concerns to us by emailing dpo@redcarpethq.org.

    User Account Settings:

  • All RedCarpetHQ users can manage personal information in their account settings

  • From your account, you can request a downloadable copy of your personal information from RedCarpetHQ

  • To correct or update the personal information you've provided to us, please log in and update your profile information

  • You may also delete your user account from within your account settings

  • We may retain personal information when required by law or as necessary for our business following an account deletion request

  • Important: Deleting your account will not delete blockchain records, which are permanent and publicly accessible

    • Privacy Rights under Certain Laws:

  • Users in certain locations are given certain privacy rights regarding their personal information

  • These rights may include the right to know what personal information we process about you and to request access to, correction of, and deletion of your personal information

  • You also may have the right to ask for a portable copy of your personal information or to object to or ask that we restrict our processing of your personal information

  • If we rely on your consent for personal information processing, you may withdraw your consent at any time

  • RedCarpetHQ will not discriminate against any user for exercising privacy rights provided by applicable law

    • If you would like further information regarding your legal rights under applicable data privacy law or would like to exercise any of them that are relevant to you, contact us at dpo@redcarpethq.org.

    Our Communications

    RedCarpetHQ wants to communicate with you only if you want to hear from us. We try to keep emails to a minimum, and you can unsubscribe from marketing or promotional communications at any time by adjusting your notification settings or by selecting the "unsubscribe" link in any communication you receive.

    Even if you unsubscribe from marketing communications, RedCarpetHQ and our Producers and their Collaborators will still be able to send you communications relating to your transactions and rewards, such as successful campaigns you have supported. We'll also be able to send you service-related announcements when it's necessary to do so.

    Personal Information Retention

    In general, we keep personal information as necessary to provide you with our Services. We will typically retain your personal information as long as your account is active and for a reasonable period of time afterward. We will retain and use personal information as permitted by law, as necessary for any purposes explained in this Policy and any reasonably compatible purposes, and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and protect RedCarpetHQ's legal rights and those of our users.

    Blockchain Data Retention:

  • Information recorded on the blockchain is permanent and cannot be deleted

  • This includes wallet addresses, transaction history, token transfers, and smart contract interactions

  • Even if you delete your RedCarpetHQ account, blockchain records will remain publicly accessible

    • Personal Information Security

    The security of your personal data is important to us. We look to good industry practices to protect the data we collect and maintain, including using Transport Layer Security (TLS) to encrypt information as it travels over the internet. No method of transmission over the internet or electronic storage is completely secure, so RedCarpetHQ cannot guarantee the security of your personal information.

    Your account information is protected by a password, which you should choose carefully and keep secure. We encourage all users to enable two-factor authentication in account settings to further protect their account.

    Web3 Security:

  • You are solely responsible for the security of your Web3 wallet and private keys

  • RedCarpetHQ does not have access to your private keys and cannot recover them if lost

  • Never share your private keys or seed phrases with anyone, including RedCarpetHQ staff

  • Be cautious of phishing attempts and only interact with official RedCarpetHQ contracts

    • We encourage the responsible disclosure of vulnerabilities of our Services by emailing security@redcarpethq.org.

    International Data Transfers

    RedCarpetHQ is based in Singapore. If you are using our website or app outside of Singapore, please be aware that your personal information may be sent to and processed in Singapore and other countries where we operate. These countries may have data protection laws that are different from the laws of your country. By providing us with your information, you acknowledge and permit our processing of your personal information in these jurisdictions.

    Legal Bases for Processing Personal Information

    When applicable under data protection laws, RedCarpetHQ relies on the following legal bases for processing personal information:

    Obligations to You:

  • We use your personal information to give you information about the campaigns you create or support, to enable Producers to launch and display their campaigns, and to allow Supporters to find and contribute to them and obtain rewards

    • Our Legal Requirements:

  • Sometimes laws, regulations, and other binding legal obligations say we need to collect and use your personal information

  • For example, tax laws and anti-money laundering regulations require us to retain records of contributions and payments made through our Services

    • Our Legitimate Interests:

  • This is a legal term in data protection law that means that RedCarpetHQ has a good and fair reason to use your personal information, and we do so in ways that are balanced with your interests and rights

  • For example, we might rely on our legitimate interests when we process personal information to protect the security and integrity of our website or app, detect fraud and market manipulation, or personalize information users see on RedCarpetHQ

    • Your Consent:

  • We may ask for your consent for certain personal information processing

  • For example, we may rely on your consent to use non-essential cookies or to provide you with marketing communications

  • When you consent, you may withdraw your consent at any time by contacting us at dpo@redcarpethq.org

    • Contact Us

    To contact our Data Protection Officer with questions about this Policy, please email dpo@redcarpethq.org.

    You can contact us in writing at:

    RedCarpetHQ Pte. Ltd.
    Singapore
    Email: dpo@redcarpethq.org
    Support: support@redcarpethq.org

    Last Updated: January 31, 2026

    This Privacy Policy is effective as of the date listed above and applies to all users of the Site and Services on or after that date.